FAQ

At My Puppy Crush, we’re proud of our long-standing reputation and hundreds of 5-star reviews from families who’ve welcomed one of our puppies into their lives. We specialize in raising premium family dogs and future service animals—pups known for their friendly, steady temperament and quick learning ability.

Our puppies are raised around families with love. We partner with a select group of guardian homes and trusted breeders who share our values: pups raised in warm, family environments, well-socialized with children, and comfortable around other animals. This early foundation helps shape dogs that are confident, safe, and affectionate—whether they’re becoming a child’s best friend or a steady companion for someone with special needs.

Whether your puppy comes directly from our home or from a partner who aligns with our standards, you can count on a pup that has been loved, nurtured, and set up for lifelong success.

To make the process even easier, we offer free East Coast delivery for families with flexible weekday availability (Tuesday–Thursday). And you only pay the final balance when we personally place your puppy in your arms at delivery.

📸 When will I receive picture updates of my puppy?
We know how exciting it is to bring home a new puppy, and we want the experience to be fun and fulfilling from the start. That’s why we provide scheduled photo updates every three weeks, which allows you to see your puppy grow without overwhelming the families raising them.

Here’s why we stick to this schedule:
Many of our guardian homes and trusted breeder families are caring for multiple moms and litters at the same time—sometimes 18 to 30 puppies at once. These families are focused on keeping the pups clean, healthy, and well-socialized in a loving environment. Constant photo requests can take time away from that care and create unnecessary stress.

We appreciate your patience and understanding, and we promise the updates you do receive will be worth the wait! Our goal is to raise well-adjusted, healthy puppies—and that takes time, focus, and a lot of love.

Can you deliver my puppy to FL, NJ, NY, CT, MA, or other East Coast locations?
Yes — we offer convenient East Coast delivery options! We’ve partnered with trusted puppy couriers who make regular trips from Tuesday through Thursday, allowing us to offer free delivery for families who are flexible with timing.if your not on the east coast don’t worry we have afordable options usually $500-$800 based on flight nanny fees and plane ticket costs.

Here’s how it works:

Free Delivery: If you’re on the east coast and flexible on the time of day, you can take advantage of a free delivery when our driver is already passing through your area. This could be morning, afternoon, evening — or occasionally, even very late at night.

In rare cases, delivery may happen during the night. When this happens, most families simply prepare a crate or safe space ahead of time, receive the puppy, pay the remaining balance, and let the pup settle in until morning. It’s a smooth, quiet transition and allows you to meet your new puppy fully refreshed the next day.

Private Delivery: If the free timing doesn’t work for you, we can arrange a private delivery on your preferred schedule. These typically range from $400–$800, depending on distance and availability.

Let us know your location, and we’ll go over the options to find the best fit for your schedule and home.

What is your Guardian Home and Trusted Breeder Program?
To maintain the quality, health, and temperament our families expect, we have a strict and selective process for including anyone in our Guardian Home or Trusted Breeder Program. Even when a puppy comes from a trusted partner, your puppy is still covered by our full 2-year health guarantee, so we ensure all breeders uphold the same high standards we follow ourselves.

Each breeder or guardian family must meet our core requirements, including:

At least 2 years of breeding experience

Dogs raised in a loving, family home (not in kennels)

A clean and sanitary whelping area, free of harmful chemicals

Children in the home, to promote early, natural socialization

Agreement to provide puppy photo updates every 3 weeks on our schedule

Parent dog photos as requested, taken by either the family or a professional hired by us

Puppies dewormed at 2, 4, 6, and 8 weeks

DAPP vaccination administered at least one week before going home

This program allows us to help more families find the right puppy while still ensuring every pup is raised with love, care, and consistency.

What do I receive with my puppy?
When you take home a puppy from us, you’re not just getting a well-bred dog—you’re gaining a well-socialized, health-tested companion raised with love and early developmental care. From day one, we begin early neurological stimulation and provide a nurturing environment to ensure your puppy is confident, friendly, and well-adjusted.

Every puppy from My Puppy Crush comes with:

🐶 Puppy Care Package
Includes essential documents and helpful tools:

Vaccination and deworming record

Microchip number and step-by-step registration instructions

Our signed 2-Year Health Guarantee & Puppy Contract

🧸 Starter Essentials
We also send you home with:

A bag of the food your puppy is currently eating

A toy that smells like their littermates for comfort during transition

🤝 Lifetime Breeder Support
Once you adopt a My Puppy Crush puppy, you’re part of our extended family. We offer ongoing support for the lifetime of your pup—whether you have training questions, health concerns, or just want to share a cute update.

Who can buy a puppy from us?
At My Puppy Crush, our top priority is placing puppies in homes where they will be deeply loved, well cared for, and given a meaningful role in their family’s life.

We specialize in working with:

Individuals or families seeking a service dog or emotional support animal, as Bernedoodles are one of the top breeds in the country for their intelligence, gentle temperament, and trainability.

Families looking for a premium family companion—a dog that is affectionate, hypoallergenic, safe with kids, and eager to be part of everyday life.

We do not sell to large-scale kennels or breeders. Our goal is not to supply genetics for other programs but to help people find exceptional pets and companions. Each of our puppies is intended for placement in a loving home, not a breeding operation.

We ask that all buyers have the time, space, and financial readiness to raise a puppy responsibly, whether as a family pet or a future support animal. When you buy from us, you’re joining a community of families who value quality, connection, and lifelong companionship.

Why do you focus on Doodles like Bernedoodles?
If you’ve spent any time researching family-friendly dogs, you’ve likely seen Bernedoodles mentioned again and again — and for good reason. Bernedoodles combine the best of both worlds: the loyal, calm nature of the Bernese Mountain Dog with the intelligence and hypoallergenic coat of the Poodle. The result is a dog that’s not only beautiful and affectionate, but also practical for a wide range of families and lifestyles.

Here’s why we’ve chosen to specialize in Doodles — particularly Bernedoodles:

Low to Non-Shedding Coats: These pups are a game-changer for families who want a dog but struggle with allergies or constant shedding. Their coats tend to be allergy-friendly and much easier to manage in the home.

Incredible Temperament: Bernedoodles are known for their even, loving personalities. They are gentle with children, patient, and naturally intuitive — which makes them not only great family pets but also exceptional therapy or emotional support animals.

Smart and Highly Trainable: With Poodle intelligence and a strong desire to please, these dogs are easy to train and thrive with consistent structure. This makes them well-suited for service work or homes that simply want a responsive, obedient pet.

We’ve seen this first-hand. When our oldest son underwent major surgery, therapy dogs — almost always Goldendoodles or Bernedoodles — visited him regularly. The comfort and emotional support they provided during such a difficult time left a lasting impression on our entire family.

That’s why we focus on Doodles. Because we believe that when raised right, they offer one of the most complete pet experiences available today — for families, for kids, and for anyone in need of a loyal, loving companion.

Will my puppy be vaccinated and properly dewormed?
Yes! Your puppy will come home with a strong start on both vaccinations and deworming, following a structured and veterinarian-approved protocol.

We administer the DAPP vaccine at 6 and 8 weeks of age, which protects against several core canine illnesses (distemper, adenovirus, parvovirus, and parainfluenza). When your puppy goes home, they’ll typically only need one more DAPP booster at 12 weeks, and a rabies vaccine at 6 months to stay on track.

We also follow a comprehensive deworming schedule for every litter. Both the mother and the puppies are dewormed at 2, 4, 6, and 8 weeks of age to help prevent common intestinal parasites during those vulnerable early weeks of life.

Our health practices are built on years of experience and a deep commitment to raising healthy, well-adjusted puppies. We don’t cut corners, and we’re always happy to answer questions or provide records so you can feel confident your puppy is receiving the very best start.

Both :)! In our very biased opinion, you can’t go wrong with either breed, although we have spoken with a few people over the years who would beg to differ. we absolutely love them both!

What’s the difference between F1 and F1B Bernedoodles?
The main difference between F1 and F1B Bernedoodles lies in their generation and coat type — but both are generally great for families with allergy concerns.

F1 Bernedoodles are a 50/50 mix of a purebred Bernese Mountain Dog and a purebred Poodle. They typically have wavy coats and are considered low to non-shedding. About 95% of families with mild to moderate allergies do great with an F1 Bernedoodle.

F1B Bernedoodles are a 75% Poodle / 25% Bernese mix, created by breeding an F1 Bernedoodle back to a Poodle. This often results in a curlier, more hypoallergenic coat and even less shedding, making them ideal for individuals with more severe allergies or those looking for a tighter curl coat.

Both generations are intelligent, affectionate, and family-friendly. The best choice often comes down to coat preference and allergy sensitivity. If you’re unsure which is right for you, we’re happy to help guide you based on your specific needs.

What should I expect after placing my non-refundable deposit?
Placing your deposit is the first exciting step toward bringing home your new puppy! We know how meaningful this process is and want to keep you informed and engaged while also prioritizing the health and care of each puppy.

Because our puppies are raised in a mix of loving environments—our home, guardian homes, or with our trusted breeder partners—we follow a structured update schedule that helps us provide the best care to our moms and pups while still keeping you in the loop.

📸 Puppy Photo & Update Schedule
To help manage expectations and avoid stress for the families raising the litters, here’s the timeline we follow:

Week 1 – Newborn update (early look at the litter)

Week 4 – Gender group update (photos of all boys together and all girls together)

Weeks 6–7 – Final photo shoot, selection time, and video update (families choose in deposit order)

We ask that families refrain from requesting additional photos outside of these updates so we can focus on caring for the pups and moms properly.

🐶 When Will My Puppy Come Home?
Puppies typically go home between 8 and 9 weeks of age, depending on their readiness and safety. We ensure every puppy:

Has passed the whelping and early development stage

Has had their final vet visit

Is fully weaned and eating solid food

Is strong, healthy, and ready for the transition

We never rush this process—it’s all about what’s best for the puppy.

Thank you for your trust in us! We’re committed to giving you a wonderful, well-prepared companion who’s had the best possible start.

The final payment is due at the time we meet with you and give you your puppy.

If we are flying the puppy to you, the final payment (including any shipping costs) is due as soon as we provide you with the airway bill number and plane ticket information. That typically happens within 2 to 5 days of us flying the puppy to you.

The final payments can be made via bank transfer, check, Paypal or credit card ( please be aware there is a 3% finances charge fee if using PayPal or card ( debit or credit card )

Are deposits refundable?
We’re so excited when families take the step to reserve a puppy—placing a deposit is how we know you’re serious about bringing one of our puppies home! Your deposit is non-refundable, but it is applied directly to your final balance.

Once we receive a deposit for a specific puppy or pick position, we mark that puppy as spoken for and remove them from availability. This helps us focus fully on matching that pup with their new family—but it also means we stop showing that puppy to other interested buyers.

If you change your mind or your timing changes, you’re always welcome to transfer your deposit to another puppy or upcoming litter. We’re here to help you find the right match!

In the rare case that something unexpected happens to the specific puppy you’ve reserved, we’ll absolutely make it right—either by offering you a refund or helping you select another available puppy.

We appreciate your understanding, and we’re honored to be part of this exciting journey with you!

Potty Training: Easier Than You Think
Potty training a puppy doesn’t have to be overwhelming—especially when you’re working with a breed as intelligent and eager-to-please as a Bernedoodle. These pups typically catch on much faster than most breeds when given clear guidance and consistency.

It really comes down to your ability to establish a simple routine and stick to a few key disciplines.

✅ Watch this video to get a clear understanding of what to expect and how to set yourself (and your pup) up for success:

Pro Tip:
If your puppy seems to potty inside right after a potty break, they may not have been truly trying to go outside.

Here’s a simple trick: use a small treat right after they step outside. This motivates them to “push” and actually try to go potty, instead of getting distracted. Over time, they begin to associate going potty outside with praise and reward—which speeds up the training process significantly.

Stick to a consistent schedule, reward effort, and stay patient—and you’ll be amazed how quickly your doodle figures it out. You’ve got this!

Crate vs. Litter Box at Night – Which is Better?
While both methods have their place, we generally recommend crate training at night for most families—especially with intelligent breeds like Bernedoodles.

🟩 Crate Training (Recommended)
Why it works well:

Speeds up potty training — dogs instinctively avoid going potty in their sleep area

Encourages overnight bladder control

Helps your puppy develop a healthy sleep routine

Reduces separation anxiety when introduced gently

Prepares them for safe travel, vet visits, or boarding in the future

Tip: Use a properly sized crate (just big enough to stand, turn, and lie down) and take away food/water about 2 hours before bedtime. Set nighttime potty alarms the first few nights, then gradually reduce.

🟨 Litter Box at Night (Alternative)
Why some use it:

May help in high-rise apartments or long overnight hours without breaks

Can reduce mess if crate training isn’t possible early on

Considerations:

Puppies may get used to going indoors, which can slow down full potty training

Cleanup is required daily to avoid smell and confusion

Best used as a temporary solution, not a long-term plan

✅ Bottom Line:
For most families, especially those raising a Bernedoodle for companionship or service work, crate training at night is the best long-term solution. It aligns with the breed’s intelligence, desire to please, and quick learning style. A litter box can be helpful in unique circumstances, but we encourage crate use whenever possible for faster results and lifelong habits.