FAQ

First of all, it’s worth noting that we have been in the puppy business for over a decade. One of the bi-products of being in business that long, is that most of our clients come to us via referrals from past happy customers. because of that, our puppies from the moms we have in our home are just about always sold out, with every spot reserved before they are born.

So over the years, we have not only worked with families who provide loving, living environments for our parent dogs (view our guardian home page), but we have also developed a small network of breeders around our Pennsylvania guardian home who adhere to the same breeding practices we use. Namely, we require that the moms and studs are kept and cared for in loving family environments and that the puppies are well socialized and used to children as they grow up. We then help connect their puppies with loving families as well. This typically happens when we are sold out of our own puppies. So our puppies come from all of the above. When you inquire about a puppy feel free to ask which category your puppy of interest falls into.

One of the reasons our trusted breeders chose us to help them place their puppies, is because, we relieve some stress from their busy lives, by handling the photoshoots ( 3 weeks apart ), all sales calls, customer service, pick up and delivery of puppies, etc…

While we want to make your puppy buying experience as fulfilling and enjoyable as possible, we like for families to understand that we have to stick to a scheduled picture update, that is typically 3 weeks apart.

For you to get a better perspective of why that is, please consider that we as well as many of the breeders we partner with, are working around the clock to maintain a healthy environment for our pups. That includes our guardian homes. We have about 1 to 3 mom dogs. For the most part, when you have two or 3 females in the same space, their heat cycle sync and they all go into heat and pretty much have puppies at the same time. ( we hope they spread it out across several months, but That just about never happens )

If an average litter has 8 -10 puppies, you then have a family taking care of 18 -30 pups at once. It’s rewarding and fun, but it’s also a lot of work. So imagine having 18 to 30 families asking for photo updates and videos every other day…It makes it nearly impossible to do.

-We devote an appropriate amount of time and energy toward nurturing and caring for the moms and pups.
-It’s extremely stressful for us, the guardian home, and/or the trusted breeder family to grant those requests daily. (outside of the 3 weeks schedule).

That is why we ask for your flexibility with us in this process and understand our need to stick to a schedule. We hope this makes sense and that this helps clarify things for you.

For your convenience we often can arrange drop off near you with a puppy courier service that heads out North East to NJ, NY, CT, MA on Friday usually (not always) we depart from Poconos Pensilvania area

On Friday we deliver Near the Bronx NY for free!

Pick up from our spot near the Poconos in Pensilvania is also Free.

(House drop offs can be arranged from these 2 locations (whichever is closer to you for 50$ per gps hour

We have a pretty rigorous selection process to include a breeder in our “trusted breeder program” and they are held to the same standards and expectations we have ourselves. Given that our clients are still provided with our 2-year health guarantee when getting a puppy through us, we ensure that the breeders have practices that live up to our reputation. These are just a few things we require

• Have a minimum of 2 years of breeding experience
• provide a family living environment for the parent dogs
• Have a sanitary whelping space free of harmful chemicals for the mom dogs
• Have Children in the home, that ensures much better socialization of the puppies
• Must agree to a pre-established photo update schedule for pups,( every 3 weeks ) and provide photos as needed for parent dogs
• Agree to Photos either taken by the breeder family or a photographer hired by My Puppy
• Crush on our 3-week schedule
• Get all the puppies on our Dewormer schedule when the pups are 2,4,6 and 8 weeks old
• Ensure each puppy receives a DAPP vaccine one week prior to them going home

You can rest assured you are getting a healthy well-rounded puppy. We start when they are born with early stimulation. All of our babies come from health-tested parents and lines. We also include the following:

-> Puppy care package includes paperwork that consists of:

• Vaccination and deworming record.
• Microchip number and directions to register your puppy.
• Our 2-year health guarantee puppy contract.

-> We also include:

• A bag of dog food
• A toy with the scent of the litter.

-> Lifetime breeder support. Our dogs are our family and once you have a My Doodle Crush puppy, you are a part of our extended family. We are here for you for the life of your puppy.

Our primary focus is providing loving, nurturing, and safe homes for our puppies. So we prefer that our puppies go to families and/or people who have the time, financial resources and space to safely take care of a puppy. Please be advised, Although many breeders do a good job, We do not sell to breeders; our puppies are sold as pets or therapy/service animals only.

If you spend any amount of time researching doodle puppies, you’ll soon find they are some of the most popular designer dogs in the US and Canada today. That is why many hospitals across the nation have Bernedoodles and Goldendoodles as therapy dogs in their facilities. We have personally been on the receiving end of this when our oldest son was undergoing a major foot amputation surgery, we received almost daily visits of a therapy dog, that was just about always a Goldendoodle or a Bernedoodle Their “ low to non-shedding traits “ Their intelligence and trainability are remarkable, making them in our opinion two of the best breeds out there for families.

YES! You will be provided with a vaccination record at the time you pick up your puppy.

Both :)! In our very biased opinion, you can’t go wrong with either breed, although we have spoken with a few people over the years who would beg to differ. we absolutely love them both!

F1 refers to the mix between two purebred dogs- A Bernese Mountain Dog bread with a Poodle or a Golden Retriever bread with a Poodle. This generation cross gives a 50/50 mix, genetically they will have a combination of attributes between the two parents. Coats in F1s can vary in terms of the percentage of hair shedding. This is usually a major factor in determining which is best for you. Some F1s will be nearly completely non-shedding and others will have a percentage of hair that still sheds.

F1b’s are a Bernedoodle crossed to a Poodle- making it 75% poodle, their coats are usually fairly consistently, low to non-shedding. Typically half of the litter will have a curly coat and half will have a looser wavy coat. They are recommended for a family that may have mild allergies or that feels strongly about shedding in their dog.

We understand that getting a puppy is a pretty exciting undertaking for any family, and we want to keep you as engaged as possible in the process.
That being said, considering the fact that some of our puppies are in our home, in guardian homes, or with one of our trusted breeder families, we have put together a system that isn’t overwhelming for us and is fair to you. This enables us to manage expectations to avoid frustrations from either side. This system also enables us to dedicate the needed time and effort in providing the best possible care to our moms and pups while maintaining our normal family life activities ( kids, work, life in general etc.. ) .

So while it may be exciting to request updated photos every other day, we ask that you please adhere to our update schedule. A good rule of thumb is, we give photo updates every 3 weeks
So expect photos at:
– Birth to 1week
-4 weeks ( that’s when we often have families select their puppy in the order in which deposits were received )
-7 weeks

When the pups turn 8 weeks old you do your happy dance!! Because your puppy is ready to come home!!

The vast majority of puppies from My Puppy Crush are dropped off with currier service that runs from glennmore all the way up to Boston Tuesdays and Fridays.

Your Pup can be picked up from Glennmore, Pennsylvania.

Pick up, Drop off Options details:

Just text us for location address to pick up in Glennmore. Picking up your puppy in Glennmore PA is always free.

To save anyone from New Jersey or New York a few hours of drive time and will deliver to Robbinsville New Jersey for FREE (This is available usually just on Tuesdays and Fridays)

Other locations can be requested at $50 per gps hour round trip from Glennmore, Pa

Or

For your convenience we often can arrange drop off near you with a puppy courier service that heads out North East from Glennmore PA to NJ, NY, CT, MA on Tuesday and Friday usually (not always) depart Glennmoore, PA 19343 at 8am

Ride Share Examples Locations:

New Jersey= $0 FREE Transport
Meet up at Wells Fargo
12 Main St, Robbinsville Twp, NJ 08691

North New Jersey = $50
Meet 300 NJ-18 East Brunswuck, NJ 08816

For North New Jersey & NY = $75 Transport
Meet up at
Liberty State Park
200 morris peskin dr
Jersey City NJ 07305

Bronx NY $100
Allen Shandler Recreation Area
Public Bathroom and dunkin donuts here.
Van Cortlandt Park, Major Deegan Expy, The Bronx, NY 10467

White Plains NY
Dunkin’ Donuts Near Yosemite Park
482 Tarrytown Rd, White Plains, NY 10607
=$150 for transport

For People in Connecticut
=$200 takes us to New Haven
We usually meet at the Walmart on Foxon Blvd.
315 Foxon Blvd, New Haven, CT 06513

Massachusetts Boston is $400
Frieda Garcia Children’s Park
45 Stanhope St, Boston, MA 02116
https://goo.gl/maps/HbZaqZiL167XQUgi7

Let us know if you would like to book transport or book a drop off

Please text call night before delivery for accurate meet up time. Generally this run goes from Tuesday and Friday.

if booking far ahead of time please wait at least 2 Days Prior to pick up when we are arranging final details. More exact times are given the night before night before. When we get to this point ask for final pick up details about 2 days prior to puppies 8 week birthday which is take home day. Asking before this is difficult for us to have a clear picture on if pups are ready per vet advice and coordinating with other families picking up pup that are often from the same litter as yours.

The final payment is due at the time we meet with you and give you your puppy.

If we are flying the puppy to you, the final payment (including any shipping costs) is due as soon as we provide you with the airway bill number and plane ticket information. That typically happens within 2 to 5 days of us flying the puppy to you.

The final payments can be made via bank transfer, check, Paypal or credit card ( please be aware there is a 3% finances charge fee if using PayPal or card ( debit or credit card )

Our deposits are not refundable. They are applied to your final balance for your puppy. When we receive a deposit for a puppy, we no longer advertise that puppy to other inquiring families. That makes it challenging for us to consider a puppy spoken for, and then have to start the process all over from scratch.

Should you decide you no longer want that puppy, you are welcome to transfer your deposit to another puppy or litter pick position. However the deposit itself is non-refundable.

In the unlikely event that something unexpected happens to the specific puppy you have placed a deposit for, we will refund your deposit or apply it to another choice.

Potty training is an ongoing process that has more to do with your ability to stick to certain disciplines and establish a good routine for your pup. Please watch this youtube video so you have a clear understanding of potty training expectations, and of course what you’ll need to do, set you up to win.

Both have their advantages, but we recommend using a litter box. This is a very helpful video that should help you understand the difference.